"Your Safety is Our Mission" 
Built on an honorable history of service, the Portales Fire Department is dedicated to providing the highest level emergency response and life safety services to our citizens and community. Only by striving for a standard of excellence can we succeed in providing our community the level of service they expect.

OUR CORE VALUES
To Our Customers: We owe the residents of Portales the highest quality of service possible, characterized by responsiveness, integrity and professionalism. We will continually strive for quality improvement.

To Our Fire Department: We owe the Portales Fire Department our full commitment and dedication. We will always look beyond the traditional scope of our individual positions to promote teamwork and organizational effectiveness.

To Each Other: We owe each other a working environment characterized by trust and respect for the individual; fostering open and honest communication at all levels.
To Ourselves: We owe ourselves personal and professional growth. We will seek new knowledge and greater challenges, and strive to remain at the leading edge of our profession.

USEFUL LINKS

• Burn Prevention and Fire Safety Tips
• Survive the Unthinkable if Wildfire Threatens Your Home
• Fireplace and Chimney Problems, Tips & Prevention
• Fire Safety for Kids: Sparky the Fire Dog
• Disaster Safety for People with Disabilities: What to Do When Emergency Weather Strikes
• Adopt A Hydrant Application

CONTACT US
Fire Chief
Fire Department
301 S Avenue C
Portales, NM 88130
Phone: (575) 356-4406
Emergency Services Available 24/7
Office: Mon.-Fri.: 8:00 a.m.-5:00 p.m.

<a href="http://portalesnm.gov/services/departments_a-f/fire_department/index.php">Your Link Name</a>