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Privacy Policy

The City of Portales website (web portal) is owned and operated by the City of Portales. It is provided as a public service to the citizens of Portales and customers.

We automatically collect and store the following information about your visit. This occurs even if you do nothing during your visit to our web site but browse, read pages, or download information. This information does not identify you personally.

  • The Internet Protocol Address and domain name used - this is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet Protocol Address to direct Internet traffic to you. This address can be translated to determine the domain name of your service provider (e.g. or Generally, the City only determines visitor domain names if a security issue is suspected.
  • The type of browser and operating system you used
  • The date and time you visited this site
  • The web pages or services you accessed at this site
  • The web site you visited prior to coming to this web site

In order to help us manage our site, information is collected for statistical purposes. The City's website uses software programs to create summary statistics. These are used for such purposes as assessing what information is of most and least interest, determining technical design, and finding system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, the City's website employs software programs to monitor network traffic. This helps us to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations and the security purposes mentioned elsewhere in this notice, no other attempts are made to identify individual users or their usage habits.

Unauthorized attempts to upload information or change information on this website/server are strictly prohibited. They may be punishable under all state Computer Trespass laws and federal statutes, including the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.